Have a question? You may find the answer in our FAQ. Can't find what you're looking for? We're here to help.
First – Referenced Based Pricing.
Second – The wide range of benefits not found on most discount cards.
No, Cross Choice is a discount program. Whether it’s through Referenced Based Pricing, or one of the many other discounts available to our members. The discounted amount is ALWAYS the member’s responsibility and between the member and the provider.
Everyone qualifies even if you have a pre-existing condition.
No. Cross Choice is strictly a discount program geared to provide our member’s the best price available on your health care costs.
No. It’s always a discounted amount that’s your responsibility to pay to the provider. However, your coverage starts from day one when you make your first payment.
Since we at Cross Choice are not in the business of being tax professionals and because the by-laws are written differently for many companies, you should always consult your tax professional.
No. You’ll have access to all benefits when you print out your membership card.
For all cancellation requests, the primary member must sign the Docusign provided on our website. Please allow 10 business days after Docusign confirmation is received for deactivation of your membership and to complete the process to stop recurring payments.
Yes. New members can sign up 365 days a year.
This is how simple it is and it only happens with Cross Choice!
1. After five (5) continuous years, regardless of claims, you will receive 25% of your membership premium back.
2. After ten (10) continuous years, regardless of claims, you will receive 50 % of your membership premium back.
Visit our Support Page to send us a message or if you need to speak to a staff member, please call 844-500-9473
Cross Choice will refund any unearned premium during the current month, after receipt of Docusign cancellation.
Your PROVIDER must submit the claim to Cross Choice, we will then process your claim through Referenced Based Pricing. Once processed, an Explanation of Benefits will be sent to you and your provider. It’s then the member’s responsibility to pay that amount to the provider.
Cross Choice reserves the right to terminate any member at any time when it’s in the best interest of the Cross Choice membership.
The Cross Choice website is always the best place to find the most up to date information.
Regarding your MeMD (telemedicine) benefit. If you are needing access immediately after sign up, please call the following phone number, 844-800-7110, identify yourself as a new member with Cross Choice. They will enroll you on the spot and you can then use your telemedicine benefit.